:root{--green:#1d7056;--dark:#18362c;--ink:#1b2823;--muted:#73817b;--line:#e4eae6;--bg:#f5f7f5;--pale:#e9f3ed;--red:#ad3c32;--white:#fff;--shadow:0 12px 32px #17251e0a}*{box-sizing:border-box}body{margin:0;color:var(--ink);background:var(--bg);font:14px/1.48 Inter,ui-sans-serif,system-ui,-apple-system,"Segoe UI",sans-serif}button,input,select,textarea{font:inherit}button{cursor:pointer}.hidden{display:none!important}.layout{display:grid;grid-template-columns:248px minmax(0,1fr);min-height:100vh}.sidebar{position:fixed;inset:0 auto 0 0;width:248px;background:#fff;border-right:1px solid var(--line);padding:23px 15px;display:flex;flex-direction:column;z-index:2}.brand{display:flex;align-items:center;gap:10px;font-size:17px;font-weight:760;padding:2px 9px 30px}.brand em{font-style:normal;font-weight:450;color:var(--muted)}.brandmark{width:42px;height:42px;display:grid;place-items:center;background:var(--green);color:white;border-radius:13px;font-weight:800;font-size:20px}.brandmark.small{width:31px;height:31px;border-radius:9px;font-size:15px}.nav-caption{font-size:10px;letter-spacing:.12em;color:#98a49f;font-weight:750;padding:8px 10px}.nav-item{width:100%;border:0;background:transparent;color:#596762;text-align:left;padding:10px 11px;border-radius:9px;margin:2px 0}.nav-item:hover,.nav-item.active{color:var(--green);background:var(--pale);font-weight:650}.nav-item i{display:inline-grid;place-items:center;width:25px;color:#87948e;font-style:normal}.sidebar-bottom{margin-top:auto;border-top:1px solid var(--line);padding:15px 9px 0;color:#89958f;font-size:10px;letter-spacing:.1em}.staff{display:flex;align-items:center;gap:9px;margin-top:14px;color:var(--ink);letter-spacing:0;font-size:12px}.staff small{display:block;color:var(--muted);font-size:11px;margin-top:1px}.avatar{width:32px;height:32px;border-radius:50%;background:var(--pale);display:grid;place-items:center;color:var(--green);font-weight:750}.logout{border:0;background:none;color:var(--muted);font-size:12px;margin:13px 0 0 41px;padding:0}.main{grid-column:2;min-width:0}.topbar{height:67px;background:white;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:0 34px;color:var(--muted)}.topbar #breadcrumb{color:var(--ink);font-weight:650}.top-right{font-size:12px}.live-dot{display:inline-block;width:7px;height:7px;border-radius:9px;background:#42a678;margin-right:7px}.content{max-width:1320px;padding:33px 34px;margin:auto}.heading{display:flex;justify-content:space-between;align-items:flex-start;gap:18px;margin:0 0 23px}.heading h1{font-size:26px;letter-spacing:-.035em;margin:0 0 5px}.muted,.sub{color:var(--muted)}.sub{font-size:13px}.button{border:1px solid var(--line);color:var(--ink);background:white;padding:9px 13px;border-radius:8px;font-weight:650}.button:hover{border-color:#b8c9bf}.button.primary{background:var(--green);color:white;border-color:var(--green)}.button.danger{color:var(--red)}.button.small{padding:6px 9px;font-size:12px}.button.full{width:100%;margin-top:8px}.metrics{display:grid;grid-template-columns:repeat(4,1fr);gap:13px;margin-bottom:17px}.card{background:#fff;border:1px solid var(--line);border-radius:12px;box-shadow:var(--shadow)}.metric{padding:16px 18px}.metric-label{color:var(--muted);font-size:11px;letter-spacing:.05em;text-transform:uppercase}.metric strong{display:block;font-size:25px;margin:5px 0 0;letter-spacing:-.03em}.panel{padding:19px;margin-bottom:16px}.panel-title{display:flex;justify-content:space-between;align-items:center;gap:12px;margin-bottom:15px}.panel-title h2{font-size:15px;margin:0}.search{width:240px;max-width:55vw;border:1px solid var(--line);border-radius:8px;padding:9px 11px;outline:none}.search:focus,input:focus,select:focus,textarea:focus{border-color:#78a891;box-shadow:0 0 0 3px #1d705618;outline:0}.table-scroll{overflow:auto}table{width:100%;border-collapse:collapse}th{text-align:left;color:#89958f;font-size:10px;letter-spacing:.07em;padding:10px;border-bottom:1px solid var(--line)}td{padding:12px 10px;border-bottom:1px solid #edf1ee;vertical-align:middle}tbody tr:last-child td{border-bottom:0}tbody tr.clickable{cursor:pointer}tbody tr.clickable:hover{background:#fafcfb}.strong{font-weight:670}.tiny{font-size:11px;color:var(--muted)}.pill{display:inline-block;padding:4px 8px;border-radius:20px;background:#edf2ef;color:#56665e;font-size:10px;font-weight:650}.pill.green{background:#e5f3ea;color:#29714e}.pill.amber{background:#fff3db;color:#8d671c}.pill.blue{background:#e8f0fb;color:#426a97}.advisor-card{margin-top:14px;padding:20px}.advisor-top{display:flex;justify-content:space-between;gap:20px;align-items:flex-start}.advisor-top h2{margin:6px 0 4px}.advisor-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px;border-top:1px solid var(--border);margin-top:16px;padding-top:14px}.advisor-grid p{margin:6px 0;line-height:1.45}.advisor-message{font-size:15px}.advisor-actions{display:flex;gap:8px;justify-content:flex-end;margin-top:16px}.advisor-card .eyebrow{letter-spacing:.08em}.advisor-card .pill{margin-left:4px}.work-card{padding:20px;margin-top:14px}.work-head{display:flex;justify-content:space-between;gap:18px;align-items:flex-start}.work-head h2{margin:6px 0 4px;font-size:18px}.work-grid{display:grid;grid-template-columns:1.5fr 1fr;gap:18px;border-top:1px solid var(--line);margin-top:16px;padding-top:14px}.work-grid p{margin:6px 0;line-height:1.5}.work-actions{display:flex;justify-content:flex-end;gap:8px;margin-top:15px}.work-detail-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px;margin-bottom:14px}.work-detail-card{padding:20px;border:1px solid var(--line);border-radius:14px;background:#fff}.work-detail-card h2{margin:5px 0 8px}.work-detail-actions{display:flex;justify-content:flex-end;margin-top:14px}@media(max-width:800px){.advisor-top,.advisor-grid,.work-detail-grid,.work-grid{grid-template-columns:1fr;display:grid}.advisor-actions{justify-content:flex-start}}
.empty{color:var(--muted);text-align:center;padding:33px!important}.grid2{display:grid;grid-template-columns:1.5fr 1fr;gap:15px}.feed{border-left:1px solid #dce5df;margin:8px 0 0 7px;padding-left:19px}.feed-item{position:relative;padding:0 0 16px}.feed-item:before{content:"";position:absolute;left:-24px;top:5px;width:8px;height:8px;border-radius:9px;background:var(--green);box-shadow:0 0 0 3px #e7f2eb}.feed-item b{display:block;font-size:12px}.feed-item span{display:block;color:var(--muted);font-size:11px;margin-top:3px}.profile{display:flex;align-items:center;gap:13px}.profile-icon{width:50px;height:50px;background:var(--pale);color:var(--green);border-radius:14px;display:grid;place-items:center;font-weight:750;font-size:17px}.profile h1{margin:0;font-size:23px}.tabs{display:flex;gap:5px;border-bottom:1px solid var(--line);margin-bottom:16px;overflow:auto}.tab{white-space:nowrap;border:0;background:none;padding:10px 12px;color:var(--muted);border-bottom:2px solid transparent}.tab.active{color:var(--green);border-color:var(--green);font-weight:650}.kv{display:grid;grid-template-columns:140px minmax(0,1fr);gap:10px;margin:16px 0}.kv label{color:var(--muted)}.section-row{display:flex;justify-content:space-between;align-items:center;gap:10px;margin:18px 0 9px}.section-row h3{font-size:14px;margin:0}.record{border:1px solid var(--line);border-radius:9px;padding:12px;margin:9px 0}.record-head{display:flex;justify-content:space-between;gap:12px}.record p{margin:5px 0 0}.record-meta{font-size:11px;color:var(--muted);margin-top:5px}.login-wrap{min-height:100vh;display:grid;place-items:center;padding:22px;background:radial-gradient(ellipse at 50% 10%,#e6f0e9,var(--bg) 65%)}.login-card{width:min(410px,100%);padding:34px;background:white;border:1px solid var(--line);border-radius:15px;box-shadow:0 20px 60px #17352512}.login-card .brandmark{margin-bottom:19px}.eyebrow{font-size:10px;letter-spacing:.12em;color:var(--green);font-weight:750}.login-card h1{font-size:23px;margin:7px 0}.login-card p{font-size:13px}.login-card form{margin-top:22px}.login-card label,.field label{display:block;font-size:12px;font-weight:650;margin:13px 0 5px}.login-card input,.field input,.field select,.field textarea{display:block;width:100%;border:1px solid var(--line);border-radius:8px;padding:10px;margin-top:5px;background:#fff;color:var(--ink)}.field textarea{min-height:82px;resize:vertical}.error{min-height:20px;color:var(--red);font-size:12px;margin-top:5px}.login-card .tiny{line-height:1.5;margin:17px 0 0}.modal-wrap{position:fixed;inset:0;z-index:5;background:#10201980;display:grid;place-items:center;padding:18px}.modal{width:min(520px,100%);max-height:92vh;overflow:auto;background:white;border-radius:14px;padding:23px;box-shadow:0 18px 70px #07110d55}.modal h2{margin:0 0 3px;font-size:19px}.modal>p{margin:0;color:var(--muted);font-size:12px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:3px 12px}.form-help{margin-top:8px}.form-grid .wide{grid-column:1/-1}.form-actions{display:flex;justify-content:flex-end;gap:8px;margin-top:20px}.toast{position:fixed;right:21px;bottom:20px;z-index:10;background:#173f32;color:white;padding:11px 15px;border-radius:9px;box-shadow:var(--shadow)}.message{padding:10px;border-radius:9px;background:#f4f7f4;margin:7px 0}.message.outbound{background:#e9f3ed}.message small{color:var(--muted);display:block;font-size:10px}.message p{margin:3px 0}.stack{display:grid;gap:10px}.toolbar{display:flex;gap:8px;flex-wrap:wrap}.variant-attributes{border:1px solid var(--line);border-radius:9px;padding:10px;background:#fbfcfb}.variant-attribute-head,.variant-attribute-row{display:grid;grid-template-columns:minmax(120px,1fr) minmax(140px,1.4fr) auto;gap:8px;align-items:center}.variant-attribute-head{padding:0 0 6px;color:var(--muted);font-size:10px;text-transform:uppercase;letter-spacing:.06em;font-weight:700}.variant-attribute-row{margin:7px 0}.variant-attribute-row input{margin:0}.variant-attributes-empty{padding:7px 0;color:var(--muted);font-size:12px}.variant-attributes-display{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:7px;margin-top:9px}.variant-attributes-display>div{display:grid;grid-template-columns:minmax(80px,1fr) minmax(0,1.4fr);gap:8px;padding:8px 10px;background:#f8faf8;border-radius:7px;font-size:12px}.variant-attributes-display span{color:var(--muted)}
.situation-card{border-left:4px solid var(--green)}.situation-head{display:flex;justify-content:space-between;align-items:flex-start;gap:18px}.situation-head h2{margin:4px 0 2px;font-size:19px}.situation-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:10px;margin-top:18px}.situation-grid>div{background:#f8faf8;border:1px solid var(--line);border-radius:9px;padding:11px}.situation-grid span,.operating-metrics span{display:block;color:var(--muted);font-size:10px;text-transform:uppercase;letter-spacing:.05em}.situation-grid b{display:block;margin-top:4px;font-size:12px}.situation-grid small,.operating-metrics small{display:block;color:var(--muted);font-size:10px;margin-top:3px}.operating-metrics{display:grid;grid-template-columns:repeat(4,1fr);gap:8px;margin:10px 0 15px}.operating-metrics>div{background:#f8faf8;border-radius:8px;padding:10px}.operating-metrics b{display:block;font-size:14px;margin-top:4px}.compact-kv{margin:10px 0}.customer-summary-text{font-size:13px;line-height:1.65;margin:0}.eyebrow{font-size:10px;letter-spacing:.12em;color:var(--green);font-weight:750}
@media(max-width:930px){.layout{grid-template-columns:68px minmax(0,1fr)}.sidebar{width:68px;padding:18px 7px}.brand{justify-content:center;padding:3px 0 25px}.brand>span:last-child,.nav-caption,.nav-item:not(.active){} .brand>span:last-child,.nav-caption,.nav-item{font-size:0}.nav-item{padding:11px 3px;text-align:center}.nav-item i{font-size:16px;width:auto}.sidebar-bottom>span,.staff div:last-child,.logout{display:none}.staff{justify-content:center}.topbar{padding:0 20px}.content{padding:24px 18px}.grid2{grid-template-columns:1fr}}
@media(max-width:620px){.topbar{height:57px;padding:0 13px}.top-right{font-size:0}.content{padding:20px 12px}.heading{flex-direction:column}.heading h1{font-size:22px}.metrics{grid-template-columns:repeat(2,1fr);gap:8px}.metric{padding:12px}.metric strong{font-size:21px}.panel{padding:14px}.search{width:155px}.form-grid{grid-template-columns:1fr}.form-grid .wide{grid-column:auto}.table-scroll table{min-width:650px}.tabs{margin-right:-7px}.kv{grid-template-columns:112px 1fr}.situation-grid{grid-template-columns:repeat(2,1fr)}.operating-metrics{grid-template-columns:repeat(2,1fr)}.variant-attribute-head,.variant-attribute-row{grid-template-columns:1fr 1fr}.variant-attribute-head span:last-child{display:none}.variant-attribute-row .button{grid-column:1/-1;justify-self:start}}

/* Customer 360 visual refinement v2 */
.customer-operating{font-size:14px}
.customer-operating .panel{padding:22px;margin-bottom:16px}
.customer-operating .section-row{margin:0 0 14px}
.customer-operating .section-row h3{font-size:15px;font-weight:720;letter-spacing:-.01em}
.customer-operating .situation-card{padding:24px;border-left:0;border-top:3px solid var(--green);background:#fff}
.customer-operating .situation-head{align-items:center}
.customer-operating .situation-head h2{font-size:23px;letter-spacing:-.025em;margin:5px 0 4px}
.customer-operating .situation-head .sub{font-size:13px;max-width:760px}
.customer-operating .situation-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;margin-top:22px}
.customer-operating .situation-grid>div{background:#f8faf9;border:1px solid #e1e9e4;border-radius:10px;padding:13px 14px;min-height:78px}
.customer-operating .situation-grid span,
.customer-operating .operating-metrics span{display:block!important;color:#82908a;font-size:10px;line-height:1.2;text-transform:uppercase;letter-spacing:.075em;font-weight:700;margin:0 0 6px}
.customer-operating .situation-grid b{display:block;font-size:14px;line-height:1.35;font-weight:720;margin:0}
.customer-operating .situation-grid small{display:block;font-size:11px;line-height:1.35;color:#7b8882;margin-top:5px}
.customer-operating>.grid2{grid-template-columns:minmax(0,1.45fr) minmax(310px,.8fr);gap:16px}
.customer-operating .operating-metrics{grid-template-columns:repeat(4,minmax(0,1fr));gap:9px;margin:0 0 19px}
.customer-operating .operating-metrics>div{background:#f8faf9;border:1px solid #e5ebe7;border-radius:9px;padding:13px 14px;min-height:78px}
.customer-operating .operating-metrics b{display:block;font-size:17px;line-height:1.25;letter-spacing:-.02em;margin:0;font-weight:730}
.customer-operating .operating-metrics small{display:block;font-size:11px;line-height:1.3;margin-top:5px;color:#7b8882}
.customer-operating .compact-kv{grid-template-columns:150px minmax(0,1fr);gap:12px 18px;margin:0;padding-top:4px}
.customer-operating .compact-kv label{font-size:12px;color:#7a8781}
.customer-operating .compact-kv b{font-size:13px;font-weight:650}
.customer-operating .customer-summary-text{font-size:14px;line-height:1.7;color:#394740;margin:0 0 22px;max-width:760px}
.customer-operating .record{border:1px solid #e2e9e5;border-radius:10px;padding:13px 14px;margin:8px 0;background:#fbfcfb}
.customer-operating .record b{font-size:13px;font-weight:700}
.customer-operating .record p{font-size:13px;margin:5px 0 0}
.customer-operating .record-meta{font-size:11px;color:#84918b;margin-top:5px}
.customer-operating .section-row .button{font-weight:650}
.customer-operating .feed{margin-top:3px;padding-left:22px}
.customer-operating .feed-item{padding-bottom:18px}
.customer-operating .feed-item b{font-size:13px;line-height:1.4;font-weight:700}
.customer-operating .feed-item span{font-size:11px;line-height:1.35;margin-top:3px}
.customer-operating .feed-item:before{left:-27px}
.customer-operating+.card{margin-top:2px}
#customer-panel{min-width:0}
.profile{padding:2px 0 4px}
.profile h1{font-size:24px;letter-spacing:-.025em}
.profile .sub{font-size:12px;margin-top:2px}
.profile-icon{width:48px;height:48px;border-radius:12px}
.card.panel>.kv{font-size:13px}
.card.panel>.kv label{font-size:12px}
.card.panel>.kv b{font-size:13px;font-weight:650}
@media(max-width:1000px){
  .customer-operating .situation-grid{grid-template-columns:repeat(2,minmax(0,1fr))}
  .customer-operating .operating-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}
  .customer-operating>.grid2{grid-template-columns:1fr}
}
@media(max-width:620px){
  .customer-operating .panel{padding:16px}
  .customer-operating .situation-card{padding:18px}
  .customer-operating .situation-head{align-items:flex-start;flex-direction:column}
  .customer-operating .situation-grid{grid-template-columns:1fr}
  .customer-operating .operating-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}
  .customer-operating .compact-kv{grid-template-columns:120px minmax(0,1fr)}
}

/* Customer 360 purchase history */
.customer-operating .section-hint{font-size:11px;color:#87938e;margin:3px 0 0;line-height:1.4}
.customer-operating .purchase-history-panel{padding-bottom:14px}
.customer-operating .purchase-history-metrics{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:9px;margin:0 0 14px}
.customer-operating .purchase-history-metrics>div{background:#f8faf9;border:1px solid #e5ebe7;border-radius:9px;padding:11px 13px}
.customer-operating .purchase-history-metrics span{display:block;color:#82908a;font-size:10px;text-transform:uppercase;letter-spacing:.075em;font-weight:700}
.customer-operating .purchase-history-metrics b{display:block;font-size:14px;margin-top:4px;font-weight:720}
.customer-operating .purchase-history-table{border:1px solid #e4eae6;border-radius:9px}
.customer-operating .purchase-history-table table{font-size:12px}
.customer-operating .purchase-history-table th{padding:9px 10px;background:#fafcfb}
.customer-operating .purchase-history-table td{padding:10px}
.customer-operating .purchase-history-table td:first-child{min-width:190px}
.customer-operating .purchase-history-table td:not(:first-child){white-space:nowrap}
.customer-operating .purchase-history-empty{padding:22px!important}
@media(max-width:620px){.customer-operating .purchase-history-metrics{grid-template-columns:1fr 1fr}.customer-operating .purchase-history-metrics>div:last-child{grid-column:1/-1}.customer-operating .purchase-history-table table{min-width:760px}}

.routing-list{display:grid;gap:8px}.routing-row{display:grid;grid-template-columns:minmax(0,1fr) 90px;gap:10px;align-items:center;padding:9px 10px;border:1px solid var(--border);border-radius:8px}.routing-row label{display:flex;align-items:center;gap:8px;font-weight:600}.routing-row input[type=number]{width:90px}.routing-row input[type=checkbox]{width:auto}
.work-action-toolbar{display:flex;flex-wrap:wrap;gap:8px;margin:0 0 16px}.work-control-row{display:flex;gap:8px;margin-top:12px}.activity-row{padding:10px 0;border-top:1px solid var(--line)}.activity-row:first-of-type{border-top:0}.activity-row small{display:block;color:var(--muted);margin-top:3px}.activity-row p{margin:5px 0 0}.work-detail-actions{margin-top:16px}.work-detail-card h2{margin:.25rem 0 .5rem}.work-detail-card .section-row{margin-bottom:8px}@media(max-width:800px){.work-action-toolbar,.work-control-row{flex-direction:column}.work-action-toolbar .button,.work-control-row .button{width:100%}}